Case Study – SafeCity Commission

Safe City Commission works to help make Fort Worth safer through community programs supporting crime prevention, life safety, education, and law enforcement.

The organization needed to replace a legacy phone system it had outgrown. Its priorities included affordability, expansion, and customization for specialized needs.

Nexus Systems demonstrated a VoIP phone system and analyzed existing telecommunications costs. The resulting solution provided expanded calling capability, high-speed Internet access, toll-free service, fax-to-email, and additional features while addressing monthly communications costs.

A particularly sensitive requirement involved the Crime Stoppers Call Center, which receives anonymous tips from citizens.